New Patients

1. Book online

All appointments are booked through our Jane booking site. Pick your practitioner, treatment and a time that suits you.

2. Complete your intake

Before your first visit, you will be asked to complete an intake form through Jane. Filling it in ahead of time means your appointment can focus on treatment rather than paperwork.

3. Your first appointment

Arrive a few minutes early, meet your practitioner, and talk through your health history and what you are hoping to address. Your practitioner will explain what they recommend before any treatment begins. Comfortable, loose clothing works best for most treatments.

Insurance & direct billing

We bill most major insurers directly for most plans. Bring your benefits card to your appointment.

Cancellation policy

We require a minimum of 24 hours’ notice to cancel a booked appointment. Missed appointments are billed $50 for massage, $20 for chiropractic and $20 for acupuncture. Bad weather is the exception: if you don’t feel safe driving, let us know and we’ll reschedule your appointment.